NearNow Legal

Privacy Policy

This Privacy Policy explains how NearNow collects, uses, and protects information used to operate the marketplace.

Last updated: August 24, 2026

What NearNow collects

Guest booking details such as client name, phone number, requested location, appointment date, and notes.
Provider account details such as business profile data, portfolio images, subscription state, and booking activity.
Operational records needed for fraud prevention, abuse monitoring, support, billing, disputes, tax, and security.

How NearNow uses information

To power provider discovery, booking coordination, secure guest booking access links, and provider account features.
To send optional transactional SMS only when a guest explicitly opts in.
To manage Provider Plan billing through Stripe on the web and StoreKit on iOS.

SMS and mobile information

When you affirmatively opt in, NearNow may use your mobile number to send transactional appointment and booking notifications, including booking requests, confirmations, cancellations, schedule changes, and appointment reminders. Message frequency varies based on booking activity. Message and data rates may apply.

Reply STOP to opt out of NearNow text messages or HELP for assistance. Consent to receive SMS messages is not a condition of purchase or use of NearNow. You may also contact support@nearnow.cc regarding messaging preferences.

NearNow does not sell or share mobile information, including phone numbers, with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties for their marketing or promotional purposes.

NearNow may disclose information to service providers strictly as necessary to operate the messaging service, subject to this Privacy Policy.

Payments and billing

Customers pay providers directly in person. NearNow does not collect customer service payments inside the marketplace.

Provider Plan subscription billing is handled by Stripe on the web and by Apple on iOS. NearNow does not store full payment-card numbers.

Marketplace role

NearNow is a marketplace service that helps guests discover independent providers and request bookings. Providers set their own pricing and remain responsible for any required licenses, permits, insurance, and local legal compliance.

Retention and deletion

NearNow may retain legally necessary billing, fraud, dispute, tax, and security records for up to 7 years even after a deletion request is completed.

Providers can delete their NearNow account from Account Settings after resolving bookings and ending any active subscription. Account deletion removes provider workspace access, disables the public listing, and deletes or anonymizes profile data where appropriate. Guests do not create public customer accounts in the current product model.