Account deletion information
Providers can securely delete their NearNow account from Account Settings.
How to delete your account
Sign in and open Provider workspace → Account settings → Delete account. Review the disclosure, enter your current password, type DELETE exactly, explicitly confirm, and select Permanently delete account.
Before deletion can proceed
- Pending or confirmed bookings must be completed, declined, or canceled.
- Stripe or App Store subscriptions must be canceled and their paid service period must have ended.
- Active administrator accounts cannot use provider self-service deletion.
What is deleted or anonymized
Deletion removes provider access, disables the public listing, prevents new bookings, removes uploaded profile and portfolio media, disables provider SMS, cancels pending provider messages, and deletes or anonymizes nonessential profile and listing information.
What may be retained
NearNow may retain limited records reasonably necessary for billing, fraud prevention, dispute resolution, tax, security, audit, or legal obligations for up to 7 years. Historical booking, billing, consent, delivery, and security evidence is minimized and retained only where necessary.
Contact
- Support: support@nearnow.cc
- Privacy: privacy@nearnow.cc